Be advised Home Affairs upgrading system
The public has been reminded that the Department of Home Affairs is installing new upgrades to systems at certain Home Affairs branches and these branches will not be able to process ID and passport applications until 2 December.
The upgrades will take place from 2pm on Friday and are aimed at enhancing service delivery.
The department is embarking on an extensive system upgrade of the live capture facilities as part of its continuously improving processes for purposes of Smart ID Cards and passports applications.
The department’s Director General Mkhuseli Apleni said the upgrades will take place at all 140 Home Affairs Offices which have the live capture system.
“During the upgrade, the affected offices will not be able to receive applications using the live capture system,” he said.
However, people can still go to the offices for other services like birth, death and marriage certificates.
Below is a list of the affected Home Affairs offices:
In the Eastern Cape:
- Butterworth District Office
- Engcobo District Office
- King Williams Town District Office
- Lusikisiki District Office
- Motherwell District Office
- Mount Frere District Office
- Mthata Regional Office
- Port Elizabeth District Office
- Queenstown Regional Office
- Uitenhage Regional Office
- Aliwal North Regional Office
- East London
- Graaf Reinet
- Mt Ayliff
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