Home Affairs will take action against non-complying officials

MARCH 25, 2015

Home Affairs Minister, Malusi Gigaba, has directed Department of Home Affairs Director General, Mkuseli Apleni, to take disciplinary measures against officials who do not comply with the department’s new working hours.

Gigaba said this during his surprise visit at the Akasia Home Affairs Offices, north of Pretoria, on Tuesday.

The Department of Home Affairs has set new office hours from 07:30am to 16:30pm, with clients being served from 08:00am to 16:00pm, as well as Saturday mornings.

"The new working hours had been introduced to ensure that members of the public receive convenient service.

“We are trying to optimise one a day so-that our clients can receive convenient and quality service.

“What we have done is to introduce longer hours of opening in our offices, and we have now made it general practice, that the Department of Home Affairs will open on Saturday, in the morning until 13:00pm. And so, all our officials have to comply with that," Gigaba said.