Service focus produces results at Transnet Port Terminals East London

FEBRUARY 1, 2016

Transnet Port Terminals’ East London terminals are set to end their financial year on a high note with bulk, break-bulk, vehicle and container cargo throughput volumes already exceeding forecasted budgets.

The multi-purpose terminals was the busiest with breakbulk volumes exceeding expectations by as much as 110,4% followed by vehicle units which were 85,7% over budget for the year-to-date ending December 2015.

Imported maize and wheat as a result of the drought gripping South Africa saw bulk volumes rise 9,5% to 87 643 tons. Container throughput measured in TEU’s rose by 4.58%.

The manufacture for export of the latest Mercedes-Benz model (the w205 Mercedes-Benz project) in East London was the main contributor to the increase in vehicle and container volumes.

“The East London multipurpose terminal boasts the largest grain silo on the South African coastline. The remaining vessel line up planned until March 2016 reflects that we will exceed our advertised grain volumes of 0.76 million tons by as much as 100 000 tons, which attests to our focus on improved customer service and commitment to increased productivity,” stated Wandisa Vazi, Terminal Manager, East London.

“Credit must go to the East London team and their former Terminal Manager, Ms. Nelisiwe Mbenekazi, who was recently appointed as TPT’s Port Elizabeth Terminal Manager. Under Mbenekazi’s leadership the Eastern Cape Terminal, was recognised by exporters for its contribution to the economy of the region and received national recognition in the 2015 Productivity SA awards.

"She has also been recognised in recent times for her enthusiastic leadership and contribution to performance and safety at the terminal, having won the Regional GM’s Award, the CEO’s Award for Leadership and the Acting GCE Inspirational Leadership Award in the 2015 annual Transnet Awards,” concluded Vazi.

Mbenekazi has left the running of the East London Terminal in the very capable hands of Wandisa Vazi who has also demonstrated immense passion for Customer Service Excellence, Innovation and Continuous Improvement.

Mbenekazi’s new focus as Terminal Manager for the Port Elizabeth Terminal will be on driving volume growth - so if East London is anything to go by, there are exciting and busy times ahead for this Eastern Cape terminal too.

Transnet Port Terminals remains committed towards service excellence that will enable the Region’s economic growth.