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SARS reminds public system migration will delay services

Apr 12, 2019
SARS reminds public system migration will delay services

SARS migration to affect eFiling service, app and SARS website

Port Elizabeth - The South African Revenue Service (SARS) on Friday reminded taxpayers and traders that SARS will be migrating to a new hosting platform scheduled to start at 17:00 on Friday.

"The migration continues until Tuesday, 16 April at 06:00," the revenue collector said.

During these three to four days, the following SARS electronic systems and transactions will be affected:

  • SARS eFiling and SARS eFiling app

Important: transactions impacted include: registrations,  filing, payment and the functionality to upload supporting documents

  • e@syFile™ Employer 

Important: transactions impacted include the functionality to upload Customs supporting documents

  • SARS website

SARS clients encouraged to conclude business on Friday

"SARS clients are encouraged to conclude transactions on these systems before 17:00 on Friday, noting that these systems are only available as of Tuesday, 16 April at 06:00 again," SARS said.

"Urgent transactions that need to be made during the migration period can be done manually at a SARS tax, customs or excise branch during normal operating hours."

The revenu collector said that the customs Electronic Data Interchange (EDI) gateway, which is the primary electronic channel used by Customs clients to communicate with SARS, will not be impacted.

"This new hosting platform features the latest technology on the market and includes a refresh of SARS’ hardware and software," it added.

"This is part of our journey towards digital transformation, which is expected to deliver a myriad of innovative solutions in support of SARS’ mandate to make it easy and safe for taxpayers and traders to comply.

"More information can be obtained via the SARS Contact Centre on 0800 00 7277."

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