Ricochet News

George Municipality opens hotline to catch those not adhering to water restrictions

Sep 12, 2017
George Municipality opens hotline to catch those not adhering to water restrictions

A dedicated telephone hotline for the reporting of contraventions of water restrictions has been launched by the George Municipality as part of its Drought Management Plan.

George municipal manager, Trevor Botha, said that the dedicated 0800-number was free of charge to callers using landlines (not cellphones, which are billed per network rates) and was intended to make it as easy as possible for the public to highlight water concerns.

“The public can call 0800 424 277 to report any individuals, businesses or entities that are not adhering to water restrictions.”

Calls made after hours, will be logged and referred to the law enforcement offices for action during office hours. Fines for the contravention of water restrictions in the George municipal area have been implemented as part of measures taken to manage the city’s water security.

Repeat offenders can expect to pay up to R4 000 per offence, depending on the offence, or land up in jail for up to six months if found guilty.

The George Municipality announced water restrictions in terms of its Drought Management Policy that came into effect when the level of the Garden Route Dam, which services the greater George area, dropped to below 60% on June 1. 

New emergency tariffs and tougher water restrictions came into effect on 2 August as the town’s main water supply, the Garden Route Dam, dropped to below 45%. 

The new Section 2C restrictions require businesses to reduce overall consumption by 15% based on the average use over the previous six months - including commercial car washes and other businesses dependent on municipal water.

Large industries must reduce consumption by 10% of their average use over the previous six months.

Businesses and industries that fail to reduce sufficiently may be fined.