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Home Affairs says its making progress with system upgrades

Jul 16, 2018
Home Affairs says its making progress with system upgrades

As announced on Wednesday last week, the Department of Home Affairs started upgrading its live-capture system on Friday.

According to the Department, this is to enable automation of birth registration and re-issue of marriage and death certificates that are already in the national population register, and the printing of parents’ details in children’s passports.

"The uploading of the new software began on Saturday, although with some glitches," said Spokesperson, Thabo Mokgola.

"Nationally, of the 38 large offices, 29 have been completed. The remaining 9 large offices will be completed on Monday."

He said that in Gauteng, 15 offices were successfully tested, out of the 29 live capture offices in the province.

"The remaining Gauteng offices will also be completed on Tuesday. The rest of the provinces will be tested as per schedule issued on Wednesday."
Mokgola said that only services for smart ID cards and passports will be affected in the 184 live capture offices and participating banks.

"Other services will be available. The department is committed to minimising service interruptions and apologises to clients for the inconvenience caused."