Home Affairs (temporarily) open again on Saturdays


The Department of Home Affairs announced on Thursday that its offices will be (temporarily) open again on Saturdays.

Siya Qoza, spokesperson for the Department of Home Affairs, says its offices will be open for five hours a day on Saturdays from 6 April to 25 May 2024. This is for collecting identity documents, as well as for facilitating new applications and issuing temporary identity certificates.

“Offices will also resolve challenges related to duplicates, amendments, corrections and pending cases with the required supporting documents,” says Qoza.

The offices will be open from 08:00 to 13:00.

Qoza says mobile offices are also scheduled to return to deliver identity documents in remote areas.

“Local offices, working with stakeholders that include councillors, will communicate the dates, times and locations of those visits. Mobile offices will be used to support the identified local offices.”

In addition, customers can now book appointments to collect their smart ID cards before visiting offices using the Branch Appointment Booking System (BABS) available on the DHA website.

“Alternatively, clients can simply visit our offices without making an appointment.”

Deputy Minister Njabulo Nzuza says the department invites people who have applied for their identity documents – especially young people who have applied for the first time – to come to their offices to collect their documents.

“This initiative gives people more options to collect their enabling documents.

“We encourage customers who have applied for identification documents and received their SMS notifications to seize this opportunity by visiting their Home Affairs offices to collect these critical documents,” says Nzuza.