Meta investigates global problem with Facebook, Instagram

Henry

Meta experienced an unusual outage on all its social media platforms on Tuesday. Users of Facebook, Instagram and Threads were unexpectedly logged out of their profiles.

“We are aware that some people have difficulty accessing our services. We are working on this now,” said Andy Stone, spokesperson for Meta, on X.

By 12:00 US ET (1700 GMT), the websites appeared to be back to normal – about two hours after the outage was first reported.

According to the DownDetector website, reports that Facebook had crashed had peaked at 500,000 by 1530 GMT. Instagram received about 70,000 reports at the same time.

Threads, a competitor to X (Twitter) launched in 2023, has also received reports of users struggling to log in.

WhatsApp, Meta’s messaging service, was apparently not affected by the problem.

Facebook experienced a similar problem in October 2021 and it was attributed to technical issues, not a hack as originally feared.

Users who wanted to open their Facebook profiles on Tuesday were asked to log in again, but they only received a message that their passwords were incorrect. On Instagram, no new posts wanted to load.

Facebook is the world’s largest social media platform with 3 billion active monthly users. Instagram has about 1.35 billion users, according to the latest data.

X experienced a sudden increase in online activity when users were unable to open their Meta profiles.

“Test, test, yes, everything runs smoothly here,” joked X CEO Linda Yaccarino.

US media have focused on the fact that the outage occurs on Super Tuesday, the day millions of people in 15 states and one region participate in primary elections.